The use of this site is governed by the terms and conditions set out below. Please ensure that you read them carefully as your use of this site indicates your acceptance of these terms and conditions and your use of the site is governed by these terms and conditions.

Conservation Resources' Privacy Policy in relation to this Web site

Conservation Resources highly values the strong relationships we have with our customers and will comply with the Privacy Act 1988 at all times.

Our server records the information provided by your browser when you visit this web site. This includes the date and time of your visit, the pages accessed and documents downloaded. It also includes your server's IP address and if you have been referred to this web site from another web site, the address of the referring web site. We mostly use the information to make this web site more user-friendly and useful to visitors and to monitor web site use.

Information on customer shopping behaviour, traffic and online activity is periodically collected from online customers and is only ever used in an aggregated form.

The information allows us to better understand the needs and preferences of our customers. This understanding translates into a better, more relevant range of merchandise, improved stores and online services, and an enhanced shopping experience.

About information you provide

The type of information we collect from you will depend on what products and services you access on the website.

We may use information, including contact details, which we gather through your use of this web site or linked or embedded sites for answering your queries, identifying products and services which we think may be of interest to you, tailoring the web site content presented to you so it fits your expected requirements better and for marketing purposes within Conservation Resources.

We may also use your information for other purposes permitted by law, or which you would reasonably expect, such as updating our records or contacting you or for statistical purposes.

Where you apply for a particular product or service through this web site the application form may contain special consents concerning the use of your information. If you give this consent, which will usually be required before the application can proceed, we may use your information as you have permitted and also for the above purposes.

We use agents and other third parties to provide some services to us and for this purpose we sometimes need to provide them with relevant parts of the information which we have obtained from you and we require them to keep your information confidential and use it only for the purposes for which we are permitted to use it.

We may offer through this web site products or services, which will be supplied by or through other organisations, and if you inquire about the service will need to pass to them relevant details about you and your enquiry.

If you provide information to sites linked to or embedded in this web site we may see that information but any use of it by us will be subject to this privacy statement.


A cookie is a small amount of information sent from a web server to your computer. This information does not personally identify you, but it does tell us that your computer has visited our web site and what areas of the web site have been browsed.

We can also tell if you select a product and put it in your shopping basket, but do not complete the transaction. However, we cannot ascertain your personal identity. Cookies enable our system to recognise your browser and welcome you back to our site. By disabling cookies, you will not be able to access some of the features offered by Most internet browsers are programmed to accept cookies. If you would prefer not to receive cookies, you can adjust your internet browser to disable or warn you when cookies are used. However, we recommend you leave your Cookies enabled, otherwise you will not be able to purchase from us.

Information Security

Conservation Resources takes all reasonable steps to protect your security when using the web site but you should be aware that no transmission of information to and from web sites is ever totally secure.

More information on privacy legislation is available from the Federal Privacy Commissioner at

Will We Disclose The Information We Collect To Outside Third Parties?

Conservation Resources will disclose information we have collected about you when required by law or in the good faith belief that such action is necessary to:

  • comply with a legal process served on us;
  • protect and defend our rights or property or our account holders;
  • identify persons who may be violating the law, these terms of use, or the rights of third parties; and
  • co-operate with the investigations of possible unlawful activities.

We use reasonable precautions to keep your personal information disclosed to us secure. We reserve the right to transfer information in connection with the sale of all or part of our business or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive your information from a source other than us. We also link to a wide variety of other web sites that contain advertisements of third parties. We are not responsible for their privacy policies or how they treat information about their users

Accessing Your Personal Information

All personal information provided in the process of opening an account with Conservation Resources can be viewed and changed by you in the event that the information is incorrect or out of date. If you would like assistance in accessing or amending such information please call our Customer Service number 1300 132 570 between 8.30am -5.30pm AEST Monday to Friday (excluding public holidays), or alternatively e-mail us at